Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1-2 business days. Orders placed after 3pm PST will be processed the following business day. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping Options:

  • Standard Shipping (5-7 business days): Free! on orders over $50.00 and under $249.99 USD
  • Expedited Shipping (2-3 business days): $9.99 USD on all orders up to $249.99 USD
  • Overnight Shipping (1 business day): Varies on location and items ordered
  • Standard International Shipping (7-14 business days): TBD
  • Expedited International Shipping (3-7 business days): TBD

Please note that delivery times are estimates and may vary depending on your location.

Shipping Confirmation & Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation email with your tracking number(s). The tracking number will be active within 24 hours.

Shipping to P.O. Boxes or APO/FPO Addresses

We ship to P.O. Boxes and APO/FPO addresses using [USPS, FedEx, etc.]. Additional delivery time may apply.

Shipment Delays

While we strive to ensure timely delivery, please be aware that delays can occasionally occur due to unforeseen circumstances, such as weather conditions, carrier delays, or customs processing (for international orders).

Damages

Oceanfetch is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier first to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policies

International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the buyer's responsibility. Oceanfetch has no control over these charges and cannot predict their amount. Customs policies vary widely from country to country; please contact your local customs office for more information.